pets' lives saved since becoming no-kill in
January 2002

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Richmond SPCA

Humane Center

2519 Hermitage Road
Richmond, VA 23220

Adoption Hours
Mon. 12 p.m. to 5 p.m.
Tue. - Fri. 12 p.m. to 7 p.m.
Sat. 11 a.m. to 6 p.m.
Sun. 12 p.m. to 5 p.m.
Lora Robins Gift Shop Hours
Mon. 12 p.m. to 5 p.m.
Tue. - Fri. 12 p.m. to 7 p.m.
Sat. 11 a.m. to 6 p.m.
Sun. 12 p.m. to 5 p.m.

Donation Drop Off Hours
Mon. 8 a.m. to 5 p.m.
Tue. - Fri. 8 a.m. to 7 p.m.
Sat. 11 a.m. to 6 p.m.
Sun. 12 p.m. to 5 p.m.

Susan M. Markel
Veterinary Hospital

Mon. - Fri. 8 a.m. to 6 p.m.

Admissions Hours
Mon. - Fri. by appointment.

Administrative Hours
Mon. - Fri. 8 a.m. to 5 p.m.
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Angela Ivey, DVM 
Director of Veterinary Medicine

Dr. Ivey is a native of Kentucky. She was accepted by Auburn University School of Veterinary Medicine early decision from the University of Louisville, where she was majoring in biology. She earned her doctor of veterinary medicine from Auburn in 1985. For nearly 20 years, Dr. Ivey worked in private practice, running a successful clinic she started in Colonial Heights along with a satellite clinic she opened in Chester.

She joined the staff of the Richmond SPCA in 2004. As director of veterinary medicine, she oversees the provision of all professional veterinary services, including those delivered to pets in the care of the Richmond SPCA awaiting adoption as well as those who are patients of the Susan M. Markel Veterinary Hospital.


Tori Williams
Director of the Susan M. Markel Veterinary Hospital

Tori graduated in 2011 from Longwood University and began working in customer service after moving to Richmond. During her time at Longwood, Tori worked in a veterinary hospital and loved the fast-paced environment and she hoped to find a career that would combine her love for animals with her natural customer service skills. Tori joined the Richmond SPCA in October 2012 in the Lora Robins gift shop and transitioned to the Clinic for Compassionate Care a few months after.  Soon after joining the clinic staff, Tori was promoted to the coordinator of client services and then senior hospital manager of the area's first full-service, low-cost veterinary hospital, the Susan M. Markel Veterinary Hospital, which opened in January 2016. Tori enjoys running, stand-up comedy and hanging out with her cat, Hipster Kitty.

Dr. Bowers

Courtney Bowers, DVM 
Associate Veterinarian 

Dr. Bowers joined the Susan M. Markel Veterinary staff in April of 2016, just months after it opened. She received her undergraduate degree from the College of Charleston in South Carolina and went on to graduate from the Mississippi State University College of Veterinary Medicine. An equine internship brought Dr. Bowers to the Richmond area and she began generously donating her time and veterinary skills to the Richmond SPCA before joining the staff full time. When she is not helping patients in the Susan M. Markel Veterinary Hospital, Dr. Bowers is spending time with her two dogs, Luke and Violet, as well as her cat, Junior, and horse, Pedro. 

Dr. Molinas

David Molinas, DVM
Associate Veterinarian 

Dr. David Molinas is a  2012 graduate of Ross University School of Veterinary Medicine. He started his career in a private practice in Denver, Colorado but quickly realized that his true passion for veterinary medicine included the provision of it to those of a low-income status. He transitioned to Pet Aid, which services pets of guardians with limited means, and worked there for almost 4 years. He moved to Richmond with his wife for a career opportunity and joined the team of the Susan M. Markel Veterinary Hospital as an associate veterinarian. He enjoys performing intensive surgeries and educating clients. In his free time he likes to enjoy outdoor activities with his wife, 2 kids and 2 dogs named Yeti and Hank.

Dr. Infantes

Jaime Infantes, DVM
Associate Veterinarian 

Dr. Infantes comes to the Richmond area from Spain where he was a small animal veterinarian for 4 years. After his move to Virginia, he worked as a veterinary assistant while passing his stateside licensing requirements. He is excited about starting his career in the United States at the Richmond SPCA where he provides care for both the patients of the hospital and homeless pets being readied for adoption. Dr. Infantes enjoys traveling as much as possible, especially if the location has an aquarium!

Spanish is Dr. Infantes first language, and our Spanish-speaking clients may request him as their primary care veterinarian. 

Dr. Jennifer Cooke

Jennifer Cooke, DVM 
Associate Veterinarian

Dr. Jennifer Cooke completed her undergraduate degree at North Carolina State University and then continued to veterinary school at the University of Florida. Jenn completed an externship at the Richmond SPCA, which assisted in her graduating with a Maddie’s Professional Certificate in Shelter Medicine. Dr. Cooke worked at a private veterinary practice after graduation, but was brought to Richmond upon the opportunity to join the Susan M. Markel Veterinary Hospital.

Dr. Cooke is combining her abilities to provide high quality, low cost care to loving guardians in this area with her shelter medicine skills, as she also completes all surgeries of shelter pets prior to their adoption. When Jenn is not here she enjoys ballroom dancing and spending time with her cat, King Henry the 6th.


Shane Clements
Coordinator of Client Services

Shane has been with the Richmond SPCA since she began as a communications intern in January of 2014. A graduate from Virginia Commonwealth University, Shane has held multiple positions in different departments in the Richmond SPCA including volunteer and programs assistant and client service representative in the Clinic for Compassionate Care. She began her role as coordinator of client services in August of 2015 and now serves that role in the Susan M. Markel Veterinary Hospital. In her free time, Shane can be found spoiling her four dogs and two cats. 

Heather Johnson, LVT 

Heather joined the Richmond SPCA in December 2008. Previously she worked as a kennel tech and graduated with honors from Blue Ridge Community College. As a licensed veterinary technician in the Clinic for Compassionate Care, Heather acts as a surgical tech and is happy to help with whatever needs doing in the clinic. She's also the proud guardian to four miniature long-haired dachsunds. 

Lindsay Brockman

Lindsay Brockman, LVT 

Lindsay joins the Susan M. Markel Veterinary Hospital staff with 5 years of emergency medicine experience and is passionate about bringing these essential services to families of all income levels. Lindsay graduated from George Mason University with a bachelors degree in public relations and then went on to graduate from Blue Ridge Community College with a veterinary technology associates degree. When Lindsay is not working at the Richmond SPCA, she enjoys spending time with her 2 dogs, Ellie and Mr. Miyagi, her cat, Allen, and guinea pig, Harriott. She especially enjoys when everyone can crowd together to watch re-runs of The Office!

Mary Riopedre

Mary Riopedre, LVT 

Mary joins the Susan M. Markel Veterinary Hospital staff with 15 years of specialty surgery experience. Mary graduated from Oklahoma State University with a bachelors degree in animal science and then went on to graduate from Bel-Rea Institute of Animal Technology with an applied science degree in veterinary technology. When Mary is not working at the Richmond SPCA, she enjoys spending time with her son and running. 


Laurie Clark
Client Services Representative- Phone Bank

If you have set up an appointment over the phone for the Susan M. Markel Veterinary Hospital, you were likely assisted by Laurie! Laurie originally started her work at the Richmond SPCA in the Admissions Department, and then transitioned to the former Spay/Neuter clinic, and then the Clinic for Compassionate Care. Laurie’s superb customer service set her up to work on the phone tree system that is currently used in the hospital. Laurie holds an Associates degree in Animal Science and a Bachelor’s degree in English. Laurie enjoys spending time with her family, reading and playing with her dog, Buster.


Talia Dae
Veterinary Assistant

Talia grew up in Fredricksburg, Virginia and moved to the Richmond area in 2008. She has been with the Richmond SPCA for 2 years with her initial start being in taking care of homeless pets in our kennel areas. Talia cared for many different small animals while growing up and this, along with many hours of watching “ Emergency Vet” on Animal Planet, encouraged her love and eventual career in veterinary medicine. In her spare time she likes to hang out with friends, check out vegetarian restaurants and enjoy life with her beagle, Josie.


Gina Russell
Client Services Representative - Front Desk 

After graduating from Virginia Commonwealth University with a degree in International Studies, Gina’s passion for animals led her to the Richmond SPCA. Gina started with the Richmond SPCA as a client service representative in our Clinic for Compassionate Care in March of 2015. Her love of animals and exceptional customer service led her to return to our Susan M. Markel Veterinary Hospital in October 2016 as a full time client service representative. When Gina is not assisting pets and their owners at our hospital front desk, Gina can be found exploring Richmond with her Richmond SPCA alum, Gizmo.


Kacey Ford
Client Services Representative - Front Desk 

Kacey's passion for animal welfare led her to the Richmond SPCA in November of 2016. After graduating from Virginia Commonwealth University with a degree in Business Administration, Kacey knew she wanted to focus on helping animals in the community. When not assisting clients and their pets at our Susan M. Markel Veterinary Hospital front desk, Kacey enjoys going on hikes and runs with her two rescue dogs, Maya and Richmond SPCA alum, Delaney.


Jasmin Ullah
Veterinary Assistant

Jasmin graduated with a degree in Graphic Design from JMU, and soon discovered that desk life was not for her. She then decided to pursue a career in the veterinary field. Inspired by animal welfare, Jasmin joined our team in the spring of 2016. Her love for animals and interest in making a difference in their lives proves that she is a valuable addition to the Richmond SPCA family. In her spare time, Jasmin likes making music and art. Most of all, she loves spending time with her rescue dog, Dosha.

Janice Scheibe

Janice Scheibe
Veterinary Assistant 

Janice received her bachelor’s in biology from VCU with the goal of entering the veterinary field. She first joined the Richmond SPCA in November 2015 as an Animal Care Technician in the shelter. Her passion for animal welfare soon brought her to join the Susan M. Markel Veterinary Hospital that following April. What Janice loves most about her job is being able to provide low cost veterinary care and pet education to those experiencing financial difficulties in our community. Outside of work, Janice enjoys traveling and spending time outdoors, but usually can be found at home relaxing with her dog and 3 cats.

Anna Zaccaria
Veterinary Assistant 

Anna received her bachelor’s in Textile Design from VCU. After working in the art field for five years she chose to refocus on her childhood passion of animal care. Her love of animals started at a young age, growing up on her grandparent’s cattle farm and spending time shadowing her childhood veterinarian. In 2016, Anna began volunteering at the Richmond SPCA until she joined the team as a CSR and then quickly moved to her current full-time position. Anna spends her spare time restoring her two classic cars and enjoys hiking and taking trips with her two rescue dogs, Bella (pictured) and Whisky.


Kelsey McNeill
Veterinary Assistant 

Kelsey received her bachelor’s in Psychology from VCU. After graduating, she began volunteering at a spay/neuter clinic as well as taking veterinary assistant courses. She now is a full-time veterinary assistant at the Susan M. Markel Veterinary Hospital. Kelsey enjoys being able to provide veterinary care at low cost to the hospital's clients to ensure they get the care they deserve. In her spare time, Kelsey likes to travel, check out vegan restaurants, watch Game of Thrones and spend time with her cat, Olive (pictured).

Erin Ladd
Veterinary Assistant 

Erin graduated from the University of Mary Washington in 2010 with a degree in chemistry. She began working as a veterinary assistant in 2012, joining the hospital team in June 2016. She received an A.S. in Veterinary Technology from Cedar Valley College in 2017 and is looking forward to completing her license exam and becoming an LVT in the near future. Erin’s areas of interest include veterinary nutrition, animal behavior, clinical pathology and exotic animal nursing. She is a certified nutrition advocate and is also certified in Fear Free animal handling, specializing in soothing anxious and nervous patients. She lives in Richmond with her cat Dante (pictured), Lily the veiled chameleon, and two rats, Pork & Beans.