pets' lives saved since becoming no-kill in
January 2002

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Richmond SPCA

Humane Center

2519 Hermitage Road
Richmond, VA 23220

Adoption Hours
Mon. 12 p.m. to 5 p.m.
Tue. - Fri. 12 p.m. to 7 p.m.
Sat. 11 a.m. to 6 p.m.
Sun. 12 p.m. to 5 p.m.
Lora Robins Gift Shop Hours
Mon. 12 p.m. to 5 p.m.
Tue. - Fri. 12 p.m. to 7 p.m.
Sat. 11 a.m. to 6 p.m.
Sun. 12 p.m. to 5 p.m.

Donation Drop Off Hours
Mon. 8 a.m. to 5 p.m.
Tue. - Fri. 8 a.m. to 7 p.m.
Sat. 11 a.m. to 6 p.m.
Sun. 12 p.m. to 5 p.m.

Susan M. Markel
Veterinary Hospital

Mon. - Fri. 8 a.m. to 6 p.m.

Admissions Hours
Mon. - Fri. by appointment.

Administrative Hours
Mon. - Fri. 8 a.m. to 5 p.m.
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Charity Navigator: Four Star Charity

September 2009

Dear Fellow Animal Lover:

I could not write my column this month about any topic other than my enormous gratitude to the wonderful people who have in one way or another taken action to support me, my family and the Richmond SPCA over the last few difficult weeks. What could have been a devastating experience for us was transformed into an immensely reassuring one about the kindness, good sense and generosity of spirit of so many terrific people. I want every person who has reached out to support and comfort us by writing a message or letter, sending a card, leaving a phone message, writing a letter to the editor or an on line comment, or sending donations, gifts and flowers to know that I am more grateful to for those kindnesses than I could ever adequately express.

The Longo family was remarkable in their many letters and thoughtful gestures of support. I thank every one of the hundreds of wonderful people who have become friends on the Facebook page that supports me, Louie and the Richmond SPCA. I am deeply grateful to Don Irwin, Susan Toye Ferguson the other wonderful people whose eloquent and supportive letters to the editor were published. I am equally grateful to each of you who took the time and the thought to write and send an articulate and heartfelt letter to the editor that was not published because I know that there were an enormous number of those. I have read every comment and message and letter and have shed many tears of gratitude while doing so.

I thank the folks at Carytown Optical, Holiday Barn, The Jefferson, the Help Desk, the Baskin Robins on Broad Street, A Movable Feast, Sophisticated Soirees, Ukrop’s and the many other businesses who have made kind and loving gestures to assure us of your support. I thank my dear friends with the ASPCA, the HSUS and the National Federation of Humane Societies and other humane organizations all over this country who have reached out in every way imaginable to make clear that they are with us all the way.

And, of course, I am so very grateful for my remarkable good fortune to work with Board members and fellow staff members whose unwavering support has been made clear to me both privately and publicly every single day.

There has been much about the excessive publicity about our grievous loss of our Louie and ensuing unkind and untrue attacks that has to disturb every thinking person. However, at the risk of sounding saccharine, I truly believe that something fine and important has come out of what at first seemed just nightmarish. People of kindness and conscience who love animals have rallied around us. We clearly have more friends than we ever knew. There is a great deal of goodness in this world and a great deal of sincere love for the animals that we stand to protect.

There is much work left to be done for the gentle and deserving animals of our community. Your kindness and support has sustained me and our organization and has strengthened our resolve. As my dear friend Joey Smith said in a note to me, “Tough people last; tough times don’t.” I believe those words and will live by them as we work together for the animals we all love. My thanks to all of you.


Robin Robertson Starr
Chief Executive Officer
Richmond SPCA

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