pets' lives saved since becoming no-kill in
January 2002

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Richmond SPCA

Humane Center

2519 Hermitage Road
Richmond, VA 23220

Adoption Hours
Mon. 12 p.m. to 5 p.m.
Tue. - Fri. 12 p.m. to 7 p.m.
Sat. 11 a.m. to 6 p.m.
Sun. 12 p.m. to 5 p.m.
Lora Robins Gift Shop Hours
Mon. 12 p.m. to 5 p.m.
Tue. - Fri. 12 p.m. to 7 p.m.
Sat. 11 a.m. to 6 p.m.
Sun. 12 p.m. to 5 p.m.

Donation Drop Off Hours
Mon. 8 a.m. to 5 p.m.
Tue. - Fri. 8 a.m. to 7 p.m.
Sat. 11 a.m. to 6 p.m.
Sun. 12 p.m. to 5 p.m.

Susan M. Markel
Veterinary Hospital

Mon. - Fri. 8 a.m. to 6 p.m.

Admissions Hours
Mon. - Fri. by appointment.

Administrative Hours
Mon. - Fri. 8 a.m. to 5 p.m.
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Charity Navigator: Four Star Charity


July 2009

Dear Fellow Animal Lover:

Those of you who read this column are among our most dedicated supporters and are very well informed about all of the services and programs that we offer to this community. I need to ask for your help in clarifying for others in this community something that has been made confusing to them.

Recently, a local humane group has gotten some publicity in both the Times-Dispatch and on the TV news for a limited time offer that they have made to provide vouchers for low income pet owners to get their pets spayed or neutered at no charge. While we are delighted to have some help in providing free spaying and neutering for the pets of low income owners, these news pieces each suggested that this was a “need” in the community and that, without this program, these people would not know how they could get this service done for their pets since they could not afford it.

Since the time of the most recent news coverage, we have gotten many calls and questions from people who are now confused about whether we are still providing these spay/neuter services for free to the pets of low income pet and to feral cats as we have done for years. The answer is yes, we do provide these services five days a week all year long and there has been no change in that. All they need to do is make an appointment and we even prioritize the appointments of low income pet owners over paying customers.

We have asked the news outlets to provide the accurate story and to correct the misimpression that was left that this is a service that is not otherwise available to our community. It is so important that people who need to have their pets spayed or neutered, and cannot afford it, know where and how they can access those services here at the Richmond SPCA all the time. It is a great disservice to the pets of this community if that message is made confusing to people.

So, I am asking you, our best friends and supporters to help us spread the accurate story. Anyone who needs to have their pet spayed or neutered, or to have a feral cat spayed or neutered that they are willing to return to his or her colony, need only call Smoky’s Spay/neuter Clinic at the Richmond SPCA at 521-1300 and make an appointment. If they are on public assistance or have a household income of less than $30,000 annually, they may have it done for free for their pets. If they do not meet the low income test, we will do the surgery for their pets for a very minimal charge. We always provide the surgeries for free for feral cats. And, we also provide them for free for pit bulls and for the pets of full time students.

I am very grateful for your help. I am also deeply grateful for your financial support that allows us to provide this service to this community on an ongoing basis. We have been able to end the killing of any healthy homeless animals citywide in Richmond in large part because of the constant availability of free spaying and neutering services at the Richmond SPCA to the animals who need them so much. That, coupled with our other programs and services, have made Richmond one of the four safest cities in this country for homeless animals. Thank you for your generous help that has made this possible.


Robin Robertson Starr
Chief Executive Officer
Richmond SPCA

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