pets' lives saved since becoming no-kill in
January 2002

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Richmond SPCA

Humane Center

2519 Hermitage Road
Richmond, VA 23220

Adoption Hours
Mon. 12 p.m. to 5 p.m.
Tue. - Fri. 12 p.m. to 7 p.m.
Sat. 11 a.m. to 6 p.m.
Sun. 12 p.m. to 5 p.m.
Lora Robins Gift Shop Hours
Mon. 12 p.m. to 5 p.m.
Tue. - Fri. 12 p.m. to 7 p.m.
Sat. 11 a.m. to 6 p.m.
Sun. 12 p.m. to 5 p.m.

Donation Drop Off Hours
Mon. 8 a.m. to 5 p.m.
Tue. - Fri. 8 a.m. to 7 p.m.
Sat. 11 a.m. to 6 p.m.
Sun. 12 p.m. to 5 p.m.

Susan M. Markel
Veterinary Hospital

Mon. - Fri. 8 a.m. to 6 p.m.

Admissions Hours
Mon. - Fri. by appointment.

Administrative Hours
Mon. - Fri. 8 a.m. to 5 p.m.
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Charity Navigator: Four Star Charity

CEO purrspective

April 2006

Dear Friend and Animal Lover:

I recently returned from Anaheim, California for the annual meeting of the Humane Society of the United States. I spoke at the meeting with Rich Avanzino of Maddie’s Fund and Jeannette Peters of the Maddie’s Project in Gainesville, Florida on the importance of running a humane organization like a business. It was a delightful experience to work with Rich and Jeannette for whom I have great respect. It was also great to see people I have come to know over the years with humane organizations in other U.S. communities. I returned home with new knowledge and also with the recognition that the Richmond SPCA is a truly remarkable organization. It was clear that we are widely known and held in the very highest regard.

It is easy to become myopic. We all get drawn into our own day to day tribulations and rarely step back to see the big picture and where we fit in it. The HSUS meeting was a chance for me to see where the Richmond SPCA fits in the national picture and I liked what I saw a great deal.

The animal welfare field has been wrestling with the issue of the incivility of people in this field toward others who share their mission. The desire of many of the national leaders in our field to motivate people to be supportive and respectful to others in the field resulted in the Asilomar Accords in 2004 and continues to be an issue that is much discussed. Several of the workshops in Anaheim focused on this very topic. Our own community is far from alone in the tendency of animal welfare advocates to cannibalize their own. When the topic is discussed on the national stage, the Richmond SPCA is often referred to as a model of civility in the face of hostile treatment from others. When I hear that, it makes me proud and validated that our handling of these issues has been wise and mature.

The Richmond SPCA has had the courage to be one of the most progressive humane organizations in the country. We are known as a prominent player in the no-kill movement and as an organization that carefully plans and manages its resources to achieve the greatest life saving results possible for homeless animals. Just as important to me is that we are known for treating other private organizations and the government-run animal control agencies with respect. We have been used as an example of the fact that it is possible to be both highly progressive and also considerate of others and their right to operate as they believe best.

The Richmond SPCA values the work of others and recognizes that anything that someone does to help homeless animals is a wonderful gift. We will not all agree on the best approach. But we certainly can agree that homeless animals do not deserve to die just because they lack a home. The issue of animal homelessness is a community problem and no single organization or agency has the sole responsibility to fix it. Only the entire community can fix it. That will only happen if we work together in a cooperative and mutually supportive way.

We have consistently refused to participate in hostile exchanges. When false information is given, we correct it so that the public is not misled. Beyond that, we will not engage in mudslinging and uncivil behavior. When you see news pieces that say that the Richmond SPCA would not comment, please understand that this is our reason. This organization has conducted itself with honor and integrity for more than a century and it always will.


Robin Robertson Starr