51,031
pets' lives saved since becoming no-kill in
January 2002

Hello! Woof! Meow!


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Richmond SPCA

Robins-Starr
Humane Center

2519 Hermitage Road
Richmond, VA 23220
804-521-1300

Closed Sunday, Sept. 30

Adoption Hours
Mon. 12 p.m. to 5 p.m.
Tue. - Fri. 12 p.m. to 7 p.m.
Sat. 11 a.m. to 6 p.m.
Sun. 12 p.m. to 5 p.m.
 
Lora Robins Gift Shop Hours
Mon. 12 p.m. to 5 p.m.
Tue. - Fri. 12 p.m. to 7 p.m.
Sat. 11 a.m. to 6 p.m.
Sun. 12 p.m. to 5 p.m.

Donation Drop Off Hours
Mon. 8 a.m. to 5 p.m.
Tue. - Fri. 8 a.m. to 7 p.m.
Sat. 11 a.m. to 6 p.m.
Sun. 12 p.m. to 5 p.m.

Susan M. Markel
Veterinary Hospital

Mon. - Fri. 8 a.m. to 6 p.m.

Admissions Hours
Mon. - Fri. by appointment.

Administrative Hours
Mon. - Fri. 8 a.m. to 5 p.m.
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MEET OUR STAFF

Dr. Ivey

Angela Ivey, DVM 
Director of Veterinary Medicine

Dr. Ivey is a native of Kentucky. She was accepted by Auburn University School of Veterinary Medicine early decision from the University of Louisville, where she was majoring in biology. She earned her doctor of veterinary medicine from Auburn in 1985. For nearly 20 years, Dr. Ivey worked in private practice, running a successful clinic she started in Colonial Heights along with a satellite clinic she opened in Chester.

She joined the staff of the Richmond SPCA in 2004. As director of veterinary medicine, she oversees the provision of all professional veterinary services, including those delivered to pets in the care of the Richmond SPCA awaiting adoption as well as those who are patients of the Susan M. Markel Veterinary Hospital.

Lindsay Brockman, LVT
Senior Manager of the Susan M. Markel Veterinary Hospital

Lindsay joined the Susan M. Markel Veterinary Hospital team in 2016. She came to the hospital with a background in emergency medicine and leadership experience. She is passionate about the hospital’s mission to provide essential veterinary care to families of all income levels. Lindsay graduated from George Mason University with a bachelor’s degree in Public Relations in 2009, and she went on to earn a degree in Veterinary Technology from Blue Ridge Community College. Lindsay was promoted to Senior Manager of the hospital in 2018. When she is not working at the Richmond SPCA, Lindsay enjoys spending time with her husband and daughter, as well as her own little zoo, which includes two dogs, a cat, a guinea pig and several fish. 

Gina Russell
Coordinator of Client Services 

After graduating from Virginia Commonwealth University with a degree in International Studies, Gina’s passion for animals led her to the Richmond SPCA. Gina started with the Richmond SPCA as a client service representative in our Clinic for Compassionate Care in March of 2015. Her love of animals and exceptional customer service led her to return to our Susan M. Markel Veterinary Hospital in October 2016 as a full time client service representative. When Gina is not assisting pets and their owners at our hospital front desk, Gina can be found exploring Richmond with her Richmond SPCA alum, Gizmo.

Janice Scheibe

Janice Scheibe
Coordinator of Patient Services

Janice received her B.S. in biology from VCU with the goal of entering the veterinary field. She first joined the Richmond SPCA in November 2015 as an animal care technician in the shelter. Her passion for animal welfare soon brought her to join the Susan M. Markel Veterinary Hospital that following April. In 2017, she was promoted to coordinator of patient services. What Janice loves most about her job is being able to provide low cost veterinary care and pet education to those experiencing financial difficulties in our community. Outside of work, Janice enjoys traveling and spending time outdoors, but usually can be found at home relaxing with her dog and three cats.

Courtney Bowers, DVM 
Associate Veterinarian 

Dr. Bowers joined the Susan M. Markel Veterinary Hospital staff in April of 2016, just months after it opened. She received her undergraduate degree from the College of Charleston in South Carolina and went on to graduate from the Mississippi State University College of Veterinary Medicine. An equine internship brought Dr. Bowers to the Richmond area and she began generously donating her time and veterinary skills to the Richmond SPCA, before joining the staff full time. When she is not helping patients in the Susan M. Markel Veterinary Hospital, Dr. Bowers is spending time with her husband and their two dogs Luke and Violet, cat Junior, horse Pedro, and three chickens Rose, Blanch, and Dorothy. 

Dr. Molinas

David Molinas, DVM
Associate Veterinarian 

Dr. Molinas is a 2012 graduate of Ross University School of Veterinary Medicine. Prior to that, he earned his undergraduate degree from the College of William and Mary. He started his career in a private practice in Denver, Colorado but quickly realized that his true passion for veterinary medicine included the provision of it to the pets of those who are low-income. He transitioned to Pet Aid, which services pets of guardians with limited means in the Denver area, and worked there for almost four years. He moved to Richmond with his wife for a career opportunity and joined the team of the Susan M. Markel Veterinary Hospital as an associate veterinarian. He enjoys performing intensive surgeries and educating clients. In his free time, he likes to enjoy outdoor activities with his wife, two kids and two dogs Yeti and Hank.

Dr. Infantes

Jaime Infantes, DVM
Associate Veterinarian 

Dr. Infantes comes to the Richmond area from Spain where he was a small animal veterinarian for four years. After his move to Virginia, he worked as a veterinary assistant while passing his stateside licensing requirements. He is excited about starting his career in the United States at the Richmond SPCA where he provides care for both the patients of the hospital and homeless pets being readied for adoption. Dr. Infantes enjoys traveling as much as possible, especially if the location has an aquarium!

Spanish is Dr. Infantes first language, and our Spanish-speaking clients may request him as their primary care veterinarian. 

Dr. Jennifer Cooke

Jennifer Cooke, DVM 
Associate Veterinarian

Dr. Jennifer Cooke completed her undergraduate degree at North Carolina State University and then continued to veterinary school at the University of Florida. Jenn completed an externship at the Richmond SPCA, which assisted in her graduating with a Maddie’s Professional Certificate in Shelter Medicine. Dr. Cooke worked at a private veterinary practice after graduation, but was brought to Richmond upon the opportunity to join the Susan M. Markel Veterinary Hospital.

When Jenn is not here, she enjoys ballroom dancing and spending time with her cat, King Henry the 6th.

Heather Johnson, LVT

Heather Johnson, LVT 

Heather joined the Richmond SPCA in December 2008. Previously, she worked as a kennel tech and graduated with honors from Blue Ridge Community College. As a licensed veterinary technician in the Susan M. Markel Veterinary Hospital, Heather acts as a surgical technician and is happy to help with whatever needs doing in the hospital. She's also the proud guardian to four miniature long-haired dachsunds. 

Erin Ladd, LVT

Erin graduated from the University of Mary Washington in 2010 with a degree in chemistry. She began working as a veterinary assistant in 2012, joining the hospital team in June 2016. She received an A.S. in Veterinary Technology from Cedar Valley College in 2017 and became a licensed veterinary technician in 2018. Erin’s areas of interest include veterinary nutrition, animal behavior, clinical pathology and exotic animal nursing. She is a certified nutrition advocate and is also certified in Fear Free animal handling, specializing in soothing anxious and nervous patients. She lives in Richmond with her cat Dante (pictured), Lily the veiled chameleon, and two rats Pork and Beans.

Mary Riopedre

Mary Riopedre, LVT 

Mary joins the Susan M. Markel Veterinary Hospital staff with 15 years of specialty surgery experience. Mary graduated from Oklahoma State University with a bachelor's degree in animal science and then went on to graduate from Bel-Rea Institute of Animal Technology with an applied science degree in veterinary technology. When Mary is not working at the Richmond SPCA, she enjoys spending time with her son and running. 

Laurie Clark
Client Services Representative - Phone Bank

If you have set up an appointment over the phone for the Susan M. Markel Veterinary Hospital, you were likely assisted by Laurie! Laurie originally started her work at the Richmond SPCA in the Admissions Department, and then transitioned to the former Smoky's Spay/Neuter Clinic, and then the Clinic for Compassionate Care. Laurie’s superb customer service set her up to work on the phone tree system that is currently used in the hospital. Laurie holds an associate's degree in Animal Science and a bachelor’s degree in English. Laurie enjoys spending time with her family, reading and playing with her dog Buster.

Hannah Palanchi
Client Services Representative

After Hannah graduated her bachelor's degree in social work, she purseed her master's degree and became a licensed social worker. She joined the team at the Richmond SPCA in 2018 with the goal of incorporating her love for animals with her passion as a social worker for assisting the community. Outside of work, Hannah likes traveling, being at the beach and spending time with her dog Zoey, who is an alumna of the Richmond SPCA. 

Emily Windsor
Client Services Representative

As a client services representative, Emily interacts with clients at the Susan M. Markel Veterinary on a daily basis, assisting with scheduling appointments and obtaining patients' medical records. In her free time, she is an avid reader and also enjoys hiking, yoga and music. Emily is grateful for the companionship of her cat Bowie and strives to provide education and help clients access the veterinary care their pets need in order to have happy, healthy relationships with their own pets. Emily and Bowie share a love for the shows Supernatural and Doctor Who.

Talia

Talia Dae
Lead Veterinary Assistant

Talia grew up in Fredricksburg, Virginia and moved to the Richmond area in 2008. She has been with the Richmond SPCA for two years and originally was hired as an animal care technician in the shelter. Talia cared for many different small animals while growing up and this, along with many hours of watching “ Emergency Vet” on Animal Planet, encouraged her love and eventual career in veterinary medicine. In her spare time, she likes to hang out with friends, check out vegetarian restaurants and enjoy life with her beagle Josie.

Jasmin

Jasmin Ullah
Lead Veterinary Assistant

Jasmin graduated with a degree in Graphic Design from JMU, and soon discovered that desk life was not for her. She then decided to pursue a career in the veterinary field. Inspired by animal welfare, Jasmin joined our team in the spring of 2016. Her love for animals and interest in making a difference in their lives proves that she is a valuable addition to the Richmond SPCA family. In her spare time, Jasmin likes making music and art. Most of all, she loves spending time with her rescue dog, Dosha.

Luis Lagos
Veterinary Assistant 

Luis Lagos joined the Richmond SPCA team in March 2017 as a Client Representative. Quickly realizing his passion for animals, Luis transitioned into the role of Veterinary Assistant. He can be found assisting with exams, caring for shelter pets and helping in the surgery suite- a true triple threat! Fluent in both English and Spanish, Luis has been instrumental in allowing us to expand our services to Spanish speaking clientele. Outside of his work, Luis enjoys spending time with his cat L and his dog V, both Richmond SPCA alumni who are now a bonded pair. 

Anna Zaccaria

Anna Zaccaria
Veterinary Assistant 

Anna received her bachelor’s in Textile Design from VCU. After working in the art field for five years she chose to refocus on her childhood passion of animal care. Her love of animals started at a young age, growing up on her grandparent’s cattle farm and spending time shadowing her childhood veterinarian. In 2016, Anna began volunteering at the Richmond SPCA until she joined the team as a CSR and then quickly moved to her current full-time position. Anna spends her spare time restoring her two classic cars and enjoys hiking and taking trips with her two rescue dogs, Bella (pictured) and Whisky.

 
Kelsey McNeill

Kelsey McNeill
Veterinary Assistant 

Kelsey received her bachelor’s in Psychology from VCU. After graduating, she began volunteering at a spay/neuter clinic as well as taking veterinary assistant courses. She now is a full-time veterinary assistant at the Susan M. Markel Veterinary Hospital. Kelsey enjoys being able to provide veterinary care at low cost to the hospital's clients to ensure they get the care they deserve. In her spare time, Kelsey likes to travel, check out vegan restaurants, watch Game of Thrones and spend time with her cat, Olive (pictured).

Brindle
Supervisor of Snacks

Brindle joined the Susan M. Markel Veterinary team in 2016, after a back injury left him in need of routine physical therapy. After years of bi-weekly treat-motivated PT sessions, Brindle is able to run the length of the hospital – provided there is food at the other end.

When he isn’t busy closely monitoring the levels of the peanut butter jars, Brindle enjoys sloshing water from his bowl onto his blankets with reckless abandon, not assisting with clerical duties, and avoiding eye contact with anyone who suggests additional exercise would be of benefit to him. He is perfect.