37,892
pets' lives saved since becoming no-kill in
January 2002

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Richmond SPCA

Robins-Starr
Humane Center

2519 Hermitage Road
Richmond, VA 23220
804-643-6785

 Adoption Hours
Mon. 11 a.m. to 4 p.m.
Tue. - Fri. 11 a.m. to 7 p.m.
Sat. 11 a.m. to 6 p.m.
Sun. 12 p.m. to 5 p.m.
 
Lora Robins Gift Shop Hours
Mon. 11 a.m. to 4 p.m.
Tue. - Fri. 11 a.m. to 7 p.m.
Sat. 11 a.m. to 6 p.m.
Sun. 12 p.m. to 5 p.m.

Donation Drop Off Hours
Mon. 8 a.m. to 5 p.m.
Tue. - Fri. 8 a.m. to 7 p.m.
Sat. 11 a.m. to 6 p.m.
Sun. 12 p.m. to 5 p.m.

Clinic for Compassionate Care
Closed Holidays
Mon., Thurs., Fri
8 a.m. to 5 p.m.
Tues., Wed.
8 a.m. to 7 p.m.

Admissions Hours
Mon. - Fri. by appointment.
Administrative Hours
Mon. - Fri. 8 a.m. to 5 p.m.
National Federation of Humane Societies, Member Or
staffcontactbecome a client

 

Frequently Asked Questions

What is the mission of the Clinic for Compassionate Care?

The mission of the Clinic for Compassionate Care is to provide pets low-cost access to quality veterinary care and to ensure families of all means have access to treatment options they can afford for their feline and canine companions.

Who can become a client of the Clinic for Compassionate Care?

Update (November 17, 2014): If you are not currently a client of the Clinic for Compassionate Care, please be advised that due to exceedingly high demand for our low-cost services, we are not able to accept new full-service clients, excluding adopters from the Richmond SPCA and veterinary referrals on a case-by-case basis, at this time. We hope to be able to accommodate new clients in the future, and such updates, when available, will be posted here.

To become a client of the Clinic for Compassionate Care, the guardian must meet one of our published criteria and live in the Richmond region, and his or her pet must be spayed or neutered (if the pet is not already altered, the procedure can be scheduled in our Smoky’s Spay/Neuter Clinic following the first appointment). A guardian may qualify based upon his or her combined household income meeting one of our established thresholds, which are based upon a percentage of the Federal Poverty Guidelines. Additionally, pets belonging to Richmond SPCA staff, pets adopted from the Richmond SPCA on or after March 5, 2012 and pets referred to the clinic by another veterinary practice (please see additional details below) qualify. Pets belonging to government shelters operating in the Richmond region can also be examined and treated in the clinic.

What is the range of services provided by the Clinic for Compassionate Care?

The Clinic for Compassionate Care is a full-service veterinary clinic, providing primarily outpatient services, but with some day hospitalization as cases require, to dogs and cats. Services include general and preventative healthcare, dentistry, routine surgery, geriatric care, dietary management, in-house laboratory and radiology services, microchipping, and puppy and kitten care.

Does the Clinic for Compassionate Care provide emergency services?

The Clinic for Compassionate Care is not presently able to provide emergency services.

Will any services be free at the Clinic for Compassionate Care?

Services provided in the Clinic for Compassionate Care will be low-cost, however, they will not be free.

May veterinarians refer clients to the clinic whose pets they are unable to help due to financial limitations?

The Clinic for Compassionate Care welcomes non-emergency referrals from other veterinary practices looking to provide an alternative resource to clients lacking the funds to afford regular prices starting March 5. Veterinarians are asked to contact our clinic staff and request to speak with one of our veterinarians when referring a client. If the referral is for the sole purpose of performing euthanasia, it will not be accommodated.

What are the Clinic for Compassionate Care’s hours of operation?

When it opens to the public March 5, the Clinic for Compassionate Care will take appointments Monday, Thursday and Friday from 8 a.m. to 5 p.m. and Tuesday and Wednesday from 8 a.m. to 7 p.m.

Will the Richmond SPCA continue to operate Smoky’s Spay/Neuter Clinic?

Smoky’s Spay/Neuter Clinic will continue to provide spay and neuter surgeries to pets belonging to area government shelters, to Richmond SPCA pets prior to adoption and to clients of the Clinic for Compassionate Care as well as free spaying and neutering along with free rabies vaccinations to feral cats in the Richmond region brought to us by their caretakers.

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