37,447
pets' lives saved since becoming no-kill in
January 2002

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Richmond SPCA

Robins-Starr
Humane Center

2519 Hermitage Road
Richmond, VA 23220
804-643-6785

 Adoption Hours
Mon. 11 a.m. to 4 p.m.
Tue. - Fri. 11 a.m. to 7 p.m.
Sat. 11 a.m. to 6 p.m.
Sun. 12 p.m. to 5 p.m.
 
Lora Robins Gift Shop Hours
Mon. 11 a.m. to 4 p.m.
Tue. - Fri. 11 a.m. to 7 p.m.
Sat. 11 a.m. to 6 p.m.
Sun. 12 p.m. to 5 p.m.

Donation Drop Off Hours
Mon. 8 a.m. to 5 p.m.
Tue. - Fri. 8 a.m. to 7 p.m.
Sat. 11 a.m. to 6 p.m.
Sun. 12 p.m. to 5 p.m.

Clinic for Compassionate Care
Closed Holidays
Mon., Thurs., Fri
8 a.m. to 5 p.m.
Tues., Wed.
8 a.m. to 7 p.m.

Admissions Hours
Mon. - Fri. by appointment.
Administrative Hours
Mon. - Fri. 8 a.m. to 5 p.m.
National Federation of Humane Societies, Member Or

Lost and Found Pet Resources

Pet Loss Prevention

One very effective way to reduce the homeless pet population in our community is to prevent pets from becoming lost, and to reunite owners and pets as quickly as possible if they do become separated. We encourage all pet owners to properly identify their pets with engraved collars and microchips, even if they never go outdoors. Housecats and dogs that are kept carefully leashed and fenced can easily slip through an open door or gate, and you want your friend to be wearing up-to-date identification if that happens.

Pet Loss Recovery

There are several steps that you may take in the event that your pet goes missing.

1. Call your local animal control office to report the lost animal. Municipal animal control offices are a central location for lost and found pet information and usually are the first place that a good Samaritan will look when he or she has taken in a stray pet. Municipal animal control offices also pick up and house stray pets. It's also a good idea to physically visit your local animal control office to verify whether or not your pet is being housed there. The City of Richmond operates an animal control office, as does each of our surrounding counties. If you don't know where your local animal control office is located or how to contact them, please conduct a Google or search engine search with the following terms: "your locality," Hanover County for example and "animal control." Local animal control offices include:

City of Richmond Animal Care and Control, 1600 Chamberlayne Ave, Richmond, 804-646-5573
Chesterfield County Animal Control, 9300 Public Works Rd, Chesterfield, 804-748-1683
Goochland County Animal Control, 1900 Hidden Rock Lane, Goochland, 804-556-5302
Hanover County Animal Control, 12471 Taylor Complex Ln, Ashland, 804-365-6485
Henrico County Animal Control, 10421 Woodman Road, Henrico, 804-727-8800

2. If your pet is microchipped, be sure to contact the microchip company to report your pet as lost. If your pet was adopted from the Richmond SPCA, please contact 24PetWatch.

3. Place flyers around your neighborhood and check with your neighbors to see if they have seen your pet.

4. Contact the Richmond SPCA at 804-643-6785 or info@richmondspca.org and other local private animal welfare agencies to report the lost animal. Most private animal welfare organizations, including the Richmond SPCA, do not house strays but do sometimes receive and keep a record of lost and found reports.

5. Place an ad in your local paper.

6. Post information on your neighborhood website/blog/listserv.

7. Check online lost and found pet websites such as craigslist.com, fidofinder.com, and petamberalert.com. Local media sites such as nbc12.com and lite98.com also share lost pet information. Two Virginia Facebook pages are dedicated to helping reunite lost pets with their families through social media: Lost & Found Dogs - Virginia and Virginia Lost and Found Cats.

8. Check with local veterinarians in case your pet has been injured and taken there.

Found Pets 

If you find a pet who is wearing identification, please reach out to the owners using the contact information contained on the tag.

If you find a pet who is wearing a Richmond SPCA ID Tag and no other identification, you may call the Richmond SPCA at 804-643-6785 so that we may locate the owner for you. Please note that we will only be able to assist when our phones are staffed, 8 a.m. to 5 p.m. Monday through Friday, 11 a.m. to 6 p.m. Saturday, and Noon to 5 p.m. Sunday. If you find a pet after hours with a Richmond SPCA ID Tag we would very much appreciate your holding on to the pet until we open so that the pet may be reunited with his or her owners.

There are several steps that you may take in the event that you find a stray pet who is not wearing any identification.

1. Call your local animal control office to report the found animal. Please be sure to report a detailed description of the found animal. Municipal animal control offices are a central location for lost and found pet information and usually are the first place that an owner will look when his or her pet has gone missing. Click here for more information about what to do if you've found a stray animal with no identification. The City of Richmond operates an animal control office, as does each of our surrounding counties. If you don't know where the local animal control office where the pet was found is located or how to contact them, please conduct a Google or search engine search with the following terms: "locality," Hanover County for example and "animal control." Local animal control offices include:

City of Richmond Animal Care and Control, 1600 Chamberlayne Ave, Richmond, 804-646-5573
Chesterfield County Animal Control, 9300 Public Works Rd, Chesterfield, 804-748-1683
Goochland County Animal Control, 1900 Hidden Rock Lane, Goochland, 804-556-5302
Hanover County Animal Control, 12471 Taylor Complex Ln, Ashland, 804-365-6485
Henrico County Animal Control, 10421 Woodman Road, Henrico, 804-727-8800

2. Place flyers around your neighborhood and check with your neighbors to see if they know the pet's owners.

3. Contact the Richmond SPCA at 804-643-6785 or info@richmondspca.org and other local private animal welfare agencies to report the found animal. Most private animal welfare organizations, including the Richmond SPCA, do not house strays but do sometimes receive and keep a record of lost and found reports.

4. Place an ad in your local paper.

5. Post information on your neighborhood website/blog/listserv.

6. Check online lost and found pet websites such as craigslist.com, fidofinder.com, and petamberalert.com. Local media sites such as nbc12.com and lite98.com also share information about found pets. Two Virginia Facebook pages are dedicated to helping reunite lost pets with their families through social media: Lost & Found Dogs - Virginia and Virginia Lost and Found Cats.

7. Take the animal to a veterinarian or your local animal control office to be scanned for a microchip. If the pet appears to be in medical distress and needs emergency veterinary attention, please take him to Veterinary Emergency Center (VEC), located in Carytown, identify the pet as a stray, and notify the VEC of where you found the pet (city or county).

8. If none of these steps help you locate the pet's owners, you might consider making him a permanent part of your household (after you have reported him to animal control and held him for his requisite stray period during which time his owner has an opportunity to claim him). Stray periods are usually around 10 days, but vary by locality. If keeping the animal as a pet in your household is not possible, you may also contact your local animal control office, the Richmond SPCA, or another animal welfare organization to see if the pet can be admitted and placed for adoption. Always be sure to ask about any organization's euthanasia policies.

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